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Postage and Packaging info


Pranella offers the following shipping options:

Free delivery on UK orders over 350.00

10.50 UPS Delivery charge on UK orders under 350.00



A signature will be required on receipt of goods.

Please be aware we do not deliver on bank holidays.

We are unable to leave a parcel unless prior arrangements have been made.

Pranella only accepts orders for products that are in stock. With the following conditions:

Payment is accepted and billing address verified

Delivery address is verified and confirmed. Please note that should your first order request a different delivery address to the card billing address, delays may occur while we confirm these details with you

Delays may be caused by external influences

Please note: Unfortunately we are not currently able to deliver to P.O box .

If you have any questions regarding shipping, please send an email to info@pranella.com or contact us on 0191 2399240.


International orders are exclusive of duty and custom charges, these are clearly shown on the order confirmation page and email. All orders are shipped DDP (Delivered Duty Paid).You should not pay additional local sales taxes at the time of delivery of your order. Depending on your Country of residence, Pranella advise that import duty and local sales taxes may not be refundable to Non-EU customers wishing to return items.